An Upgraded Online Banking Experience

First National Bank launched the upgraded online banking experience on October 13, 2020. The enhancements were implemented after significant planning and communications with our customers and bank team members. The improved features mostly affect the browser-based online banking platform, but some updates will add features to the FirstMobile App as well.
In order to assist you with any difficulties you may have with this transition, we've created some step-by-step guides that you may use to prepare for the upcoming changes. No action is required on your part, we just want to ensure a smooth transition for your online banking experience.
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Upgraded Online Banking Experience Tutorial

Non-Cash Management users will experience an upgraded online banking experience. Most of these upgrades will effect the browser-based experience. However, some new additions will features on the FirstMobile app as well. This video is a step-by-step guide to utilizing your enhanced online banking experience. For more assistance, please contact us at or call us at (870) 215-4000.


Cash Management User Login Tutorial

First National Bank Cash Management Users will not see a change to their operational experience within the Cash Management platform, however, login procedures will change slightly. This video is a step-by-step guide to accessing your Cash Management profile. For more assistance, please contact the Retail Banking Department at or call us at (870) 215-4723 extension 5700.


FirstMobile Enhancement Tutorial

Coming on October 13, new features being added to the FirstMobile app on your smartphone. This video provides a step-by-step guide to utilizing these new additions once they become available.